Free Shipping only applies to orders shipped to locations in the continental US. For orders outside the continental 48 states, please ask for a shipping quote.
On all orders with Expedited shipping, 2nd day air, next day air, etc..., We will make every attempt to process, pull, pack, and ship your order as soon as possible but, orders are still processed in the order they arrive. Your shipping choice is for the actual shipping method used. Items ordered with "2nd day air" delivery will not necessarily be delivered in 2 days from the time the order was placed but should arrive within 2 day's of when the order was SHIPPED.
BACK ORDERS AND DISCONTINUED
From time to time (and much to our dismay), shortages and out of stocks will occur. Items may be back ordered for three reasons
1. There is more demand for the item than we originally anticipated, and our suppliers have to re-supply us with the additional inventory.
2. The manufacturer has failed to ship to us in a timely manner due to a shortage of parts, materials, etc.
3. Transportation strikes, natural disasters, etc. When we experience an out of stock situation, your entire order will be shipped at one time if the out of stock item arrives within 5 working days of the date of your order.
If we don't anticipate being able to restock quickly enough to meet the 5-working day limit, your order will be shipped minus the out of stock item. At that time, out-of-stock items priced over $15.00 will be treated as a backorder unless the customer requests that we not ship back orders. Out-of-stock items priced under $15.00 will be deleted from the order, and you will be asked to re-order at another time.